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Pultorak & Associates’ ITIL® Version 3 (V3) Foundation eLearning Course offers an interactive, self-directed learning experience that provides optimal flexibility and value for your training dollars. The real world experience of our team of experts has been captured in a multimedia training application that is designed to provide engaging content in a straightforward, no-nonsense introduction to ITIL® V3. We offer this 18-hour fully accredited course as a Web application or hosted on your eLearning system. It can also be run as a standalone CBT executable that can be downloaded and run for a 1-day trial by clicking here.
The ITIL® V3 Service Lifecycle framework is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Audience ITIL® V3 Foundation eLearning Course is an introductory level course intended for IT and business professionals responsible for developing, supporting, operating, or providing IT services. Optional Certification Examination The ITIL® V3 Foundation eLearning Course prepares the participant to attend a one-hour exam consisting of 40 multiple choice questions at any of the over 300 Prometric or Pearson VUE testing facilities worldwide, with exams available in ten languages. Passing the exam will grant the participant the ITIL® Foundation Certificate.
Technical Requirements Web-based solution – any operating system, Internet Explorer or Firefox browser, Adobe Flash Player, 1024x768 minimum screen resolution, speakers or a headset. A broadband internet connection is needed take the online eLearning course or to download the standalone CBT. Learning Management Systems – the solution is compatible with SCORM compliant learning management platforms Prerequisites None – basic knowledge of IT Service Delivery is helpful
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