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Pultorak & Associates’ ITIL® Version 3 (V3) Intermediate Qualification: Operational Support and Analysis (OSA) eLearning Course offers an interactive, self-directed learning experience that provides optimal flexibility and value for your training dollars. The real world experience of our team of experts has been captured in a multimedia training application that is designed to provide engaging content in a straightforward, no-nonsense introduction to ITIL® V3. We offer this 30-hour fully accredited course as a Web application or hosted on your eLearning system. It can also be run as a standalone CBT executable that can be downloaded and run for a 1-day trial by clicking here. The OSA Certificate is a freestanding qualification, but is also part of the ITIL® Intermediate Capability stream, and one of the modules leading to the ITIL® Expert in IT Service Management Certificate.
The OSA eLearning Course is intended for:
This may include, but is not limited to, IT professionals, business managers, and business process owners.
Upon completion of the course, candidates may sit the optional ITIL® V3 Intermediate Qualification examination leading to the ITIL® Intermediate Qualification: OSA Certificate. Ninety (90) minutes (120 minutes and the use of a dictionary for those taking the examination in a language other than their first language) is allowed for the closed-book, supervised examination which may be online or paper-based (an additional charge is required for the exam).
ITIL® Version 3 Foundation certification. E-mail a friend about this item. |
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